Should You Worry If a Client Says You’re Too Expensive?

crm

Loving Your Work, Does Not Mean You Should Not Make Profit! I love the work I do. In fact, I have a deep passion for it. However, years of experience have taught me (the hard way) that I must also ALWAYS ensure that I earn a decent financial remuneration for doing my “enjoyable” work, so [...]

How To Use Joint Venture Marketing To Enhance Client Relationships

crm (2)

Just like you shouldn’t wait until Valentines Day to pamper your loved one, you shouldn’t wait until the next time you’re launching a new product or service before your past and current clients hear from you. The pampering should continue all year long, if you want loyalty and repeat business from them. A pattern I [...]

Top 6 Tips to Consider When Accepting a Client

CRM (1)

It is usually considered by both those who are seeking help and by those who are offering help, that the answer to asking for help is always “yes”. As a therapist, you have chosen to work in the service industry so of course this means you open your door to all in sundry. Perhaps even [...]

Simple Mobile Customer Relationship Management Strategies

crm (3)

Gone are the days of simply informing your clients of a new product or service, waiting a few days, and having the phone ring with an overflow of orders. Consumers today expect a great deal more from the businesses they interact with, and like to be engaged throughout every level of the marketing process. With [...]

Small Businesses – Benefit From Customer Relationship Management Principles

crm_model

Ironically, Customer Relationship Management principles evolved from larger, product-focussed corporations trying to emulate the personal relationships small business owners had with their customers. The larger organisations honed these customer-centric principles and management practices to a fine art, using them to fuel rapid growth and increased profits. It is now time to bring these CRM principles [...]

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